FAQ & Policies

New York City is a one-of-a-kind city filled with so many fun and exciting things to do. We have put together a few helpful travel tips based on common questions we get to help you along your way.


We are happy to welcome your traveling canine companions. The Pet Program includes a doggie bed or cat pillow, three pet toys to keep, two bowls, and a jar of gourmet treats. To participate in the Pet Program:

  • Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.
  • Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.


Tipping is customary in the US. Follow these guidelines based on the type of service and quality of service you received.

  • For restaurants, tips should be 15-20% of the total bill
  • For bars, servers should receive $1 per drink
  • 20% is customary for salon and spa services 

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75 Wall Street, New York, New York, USA, 10005